Match HeistHelp Center
๐Ÿ’ณ Purchases & Billing2 min readPublished

How to Update Your Payment Information

Billing details live with Apple and Google, not inside the game. Here is where to change them on each platform.

Every Match Heist purchase is processed by the store you downloaded the game from, so payment methods are managed in your store settings rather than in the game itself.

Google Play (Android)

  1. Open the Google Play Store

    Launch the Play Store app on your Android device.

  2. Open your account menu

    Tap your profile picture in the top-right corner.

  3. Go to Payments & subscriptions

    Select Payments & subscriptions, then Payment methods.

  4. Add or edit a method

    Add a new card or tap More payment settings to edit an existing one.

App Store (iPhone and iPad)

  1. Open Settings

    Open the Settings app on your device.

  2. Tap your name

    Tap your name at the top to open your Apple Account.

  3. Go to Payment & Shipping

    Select Payment & Shipping and sign in if prompted.

  4. Update your method

    Add a payment method, or tap an existing one to edit or remove it.

NoteBright Point Studios never sees or stores your card details. If anyone asks you for payment information in a game chat, on social media or by email, it is not us.

Frequently asked questions

My purchase keeps failing. Is it the game?

Failed purchases are almost always declined at the store โ€” an expired card, an unverified new payment method, or a regional restriction. Updating the payment method as above resolves most of them.

Still need a hand?

Reach our team right from the game โ€” Settings (the gear icon on the home screen) โ†’ Support โ€” or see the other ways to contact us.

Contact Support